FAQ - Frequently Asked Questions

Our FAQ answers our most commonly asked questions about our escape room games. Whether you are asking yourself, “what is an escape room?” or, “how difficult are the puzzles?” we have all the information you need.

What is an escape room? What can I expect?
At Hysterium Escapes, we lock you in a room where you have to use your wits, curiosity, and sense of fun to discover clues and useful objects and solve challenging puzzles in order to escape.

Is the room really going to be locked?
Sure. As far as you know. But you will have an attendant who will make sure you can get out quickly and safely if needed.

How long should I plan for my event?
All of our escape room games are 60 minutes long. Plan on 90 minutes total to include 15 minutes for pre-game preparation and 15 minutes for debriefing afterwards.

How difficult are the puzzles?
They vary – but they WILL challenge you. Rooms may have between a 5% and 30% success rate.
Yes, 5%. Yet people come back again and again because it is a thrill to even come close to escaping, since you solved so many genuine challenges in an immersive environment with the help of new and old friends. One “aha!” after another makes these games outrageously fun and rewarding!

How many people do I need to play?
Each game includes between 2-8 (possibly 10) people. If you do not have a full team and do NOT want other players to join you, you must purchase all tickets for your time slot. Otherwise, you may be grouped with others to combine for a max of 4 in Missing Starlet and 8 in the other rooms. The Date Night – Missing Starlet is 2-4 max. The Office of Secret Agent 22 is recommended for 8 people, but it can accommodate up to 10, and the Serial Killer Sleuth room has a max of 10 people.

What if we have a bigger group?
We would love it if we could put 100 in a room and still give you a great experience… we would make a million bucks! But seriously, we split you into smaller groups if there are more than 8 of you, so you can get the most out of our escape rooms.

What are the age restrictions?
Anyone under the age of 18 must be accompanied by an adult. We recommend ages 12 and older. We will be offering family and youth group escapes with family-friendly group prices – keep a close eye on our schedule.

Are tickets refundable?
No. Tickets, once purchased, are non-refundable. However, you may transfer them to another player or you can reschedule as long as you give us more than 24 hours’ notice.

How do I sign up?
Click here: